Hacker Deleted My TikTok Account: How to Restore It

Your TikTok account was hacked, and now it seems to be gone. The profile shows as unavailable, or the app tells you the account does not exist. The person who got in may have deactivated it or asked for it to be deleted, to hide what they did or to hurt you. That is a horrible thing to find. There may still be a way back if you act quickly. This guide explains the difference between deactivation and deletion, how to try reactivating with a login that still works, and what to do if the hacker changed your details.

Last checked: 20 October 2026.

#Can a TikTok Account Deleted by a Hacker Be Restored?

Sometimes. It depends on whether the account was deactivated or deleted, and whether you still control a way to log in. TikTok's page on how to deactivate your account says deactivation puts the account on a temporary hold, that TikTok keeps your data so you can recover it, and that you reactivate by logging in with the same login credentials and tapping Reactivate. Deletion is meant to be permanent. TikTok's Delete your account page we read today does not state a period in which a deleted account can still be restored. You may see a 30-day figure mentioned online. It is user-reported and not stated on the TikTok help pages we checked, so do not rely on it. Either way, try to log in now rather than later.

#Deactivated or Deleted: What Each Means

TikTok's deactivation page also notes that while an account is deactivated, direct messages you sent may stay visible to the people you sent them to, and Duets or Stitches with your videos may still be visible.

#Step 1: Find a Login Method That Still Works

Think about every way you have ever logged in. Your account may be linked to a phone number, an email, a username and password, or another service you used to sign up. The hacker may have changed one of these but not all. Try each method you have, on your usual phone if possible.

1. Open TikTok and choose Log in, not Sign up.
2. Try the phone number you linked, using a code sent by text.
3. Try the email address you linked, using a code or a password reset.
4. Try any other service you used to sign up, if you created the account that way.
5. If you get in and the app shows a Reactivate option, tap it.

If your account relies on your phone number for login, check the SIM. If your number suddenly lost signal at the same time as the hack, the SIM may have been swapped. Contact your mobile provider first, and see our guide on SIM swap attacks in Malaysia.

#Step 2: If the Hacker Changed Your Login Details

If none of your methods work, the hacker may have changed the phone number, email or password before deactivating or deleting the account. TikTok's account safety page describes opening the TikTok app and tapping the Help button at the top, then Recover your account, where you search for the account by username, email or phone number. If you cannot access the listed methods, it describes an option to ask friends you are connected with on TikTok to verify you, under Can't access these?

You can also contact TikTok through its Report a problem page or the report option in the app, explaining that the account was hacked and then deactivated or deleted without your permission. Our guide on a TikTok account hacked with the email changed covers that recovery route in more detail, and if your number is gone too, see recovering TikTok without your phone number.

#Evidence to Gather Before You Contact TikTok

• The account's username and the profile link, if you have it saved anywhere.
• The phone number and email that were linked before the hack.
• Roughly when you created the account and the device you usually used.
• Emails from TikTok about login, password, email or phone changes, with their dates.
• Screenshots of the profile, your videos or messages from before the hack, if you have any.
• Any receipts for in-app purchases made on the account, from your app store.

Keep your message short and factual. Say what happened, when, what was changed, and which details were originally on the account. Never include your password or a login code in a report.

#Mistakes That Make Recovery Harder

• Creating a new account with the same email or phone before you have tried to recover the old one.
• Sending many reports with different details, which can make your case harder to follow.
• Waiting days before trying to log in.
• Paying or giving login details to someone who promises to restore the account.

#Step 3: Secure the Account Once You Are Back

TikTok's page on what to do if your account has been hacked suggests three steps once you have access: reset your password, link your phone number, and remove suspicious devices under Security & permissions, then Manage devices. Its account safety page also recommends linking both a phone number and an email, so you have a backup if one is compromised, and turning on 2-step verification.

• Change the password to one you do not use anywhere else.
• Check the phone number and email on the account are yours.
• Remove devices you do not recognise.
• Turn on 2-step verification.
• Look through your videos, messages and profile details for anything the hacker changed.
• Change the password on the email account linked to TikTok too.

#What Only TikTok Can Decide

TikTok decides whether an account can be restored. If it has been permanently deleted, it may not come back, and nobody outside TikTok can reverse that. If your data matters to you, keep the evidence above in case TikTok asks, and protect your other accounts in the meantime, especially the email linked to TikTok.

#When a Case Review Makes Sense

If you can still log in, reactivating it yourself may be enough. A review can help when the account was a source of income, when the hacker changed every login method, or when the same person got into your email and other accounts. SocialSafe by AwareXone, AwareXone's account recovery service, works only through TikTok's official recovery and report routes and never asks for passwords or codes. See our TikTok account recovery page for how a review works, and the Trust Center for what we never ask for.

#Frequently Asked Questions