Case work

Solved cases

Problems people wrote to us about, and what happened after a private case review. Shown without client names. Every case is different, and the platform makes the final decision.

How to read these cases

  • Each case is a real request we reviewed through legitimate platform channels.
  • We show the problem type, what we did, and the outcome. We never show passwords, OTP codes or private chats.
  • Cases appear only with the client's permission. We do not publish success rates or response times.
Facebook account recovery

Social media account recovery

Hacked, locked, suspended or disabled personal accounts.

  • Before and now: Facebook account recovery, shown without a client name

    Facebook

    Problem
    A personal Facebook account was suspended. The owner could not get back in through the usual appeal screens.
    What we did
    Private case review, evidence pack for Meta's official recovery and appeal routes, and step-by-step support. No passwords or OTP codes collected.
    Outcome
    The account was restored and put back into use.
Business and creator recovery

Business and creator accounts

Pages, Business Manager, creator and Shop access problems.

  • Before and now: Facebook Page recovery, shown without a client name

    Facebook

    Problem
    A Facebook Page used for business was disabled. Admins lost access to the Page and its tools.
    What we did
    Case review of the disable notice, documentation for Meta's Page recovery routes, and guidance through the official forms. No passwords or OTP codes collected.
    Outcome
    The Page was recovered and returned to the business.
Impersonation removal

Impersonation and fake accounts

Fake profiles, Pages or numbers using someone's identity.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Social media content removal

Content removal and harassment

Unwanted posts, videos, groups and harmful content reports.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Username claim

Username and handle claims

Trademark and handle disputes on supported platforms.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Social media verification

Social media verification

Verification routes for people and businesses.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Digital identity protection

Digital identity protection

Ongoing identity and brand protection across platforms.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Account security

Account security

Hardening access, recovery contacts and takeover prevention.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Social engineering

Social engineering and training

Authorised human-layer testing and staff training programmes.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Open source

AI and application security

Open-source tools and authorised AI application security work.

No public case in this category yet

If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic.

Shown with the client's permission. Names are withheld. Results vary, and the platform makes the final decision. We never ask for your password or OTP.

Need help with a case like these?

Apply for a private case review. We reply within five hours and tell you whether a legitimate route looks realistic.