Instagram or Facebook Hacked in Singapore: Where Do I Report It and Who Can Help Me Recover?

Instagram or Facebook hacked in Singapore? Where to report (police, ScamShield), who can help recover the account, and what to secure first.

Md Shariar Shanaz ShuvonMd Shariar Shanaz ShuvonFounder & CEO, AwareXone
2 min read
Cover card with a report flag and checklist, for reporting a hacked account in Singapore.
Short answer

If your Instagram or Facebook is hacked in Singapore, recover it first through instagram.com/hacked or facebook.com/hacked. If scams were sent to friends or money was lost, report to ScamShield and file a police report. The Cyber Security Agency publishes advice on securing accounts. A legitimate service can help with evidence and appeals, without promises.

Summary
  • Recover through Meta's hacked flows first.
  • Report scams to ScamShield.
  • File a police report if money was lost.
  • Follow CSA security advice.
  • Avoid services that promise recovery.
Table of contents4 sections
  1. 01Where do I report?
  2. 02What should I do first?
  3. 03What common mistakes should I avoid?
  4. 04When should I ask an expert before I act?

Here's the order to follow in Singapore.

Last checked: 29 October 2026 against the sources listed at the end of this guide.

#Where do I report?

NeedGo to
Recover accountMeta hacked flows
Scams sent to friendsScamShield
Money lostBank and police
Harassment or doxxingPlatform, then Online Safety Commission

#What should I do first?

  1. Recover the account.
  2. Warn friends.
  3. Report scams to ScamShield.
  4. File a police report if needed.

Related guides: Instagram or Facebook Hacked in the UK: Should I Report It to Report Fraud?, Hacked Instagram or Facebook in Australia: Do I Report to ReportCyber or IDCARE First?, Instagram or Facebook Hacked in the US: Should I File With the FBI's IC3 or the FTC?.

#What common mistakes should I avoid?

  • Reporting before recovering.
  • Not warning friends.
  • Paying promised recovery services.
  • Ignoring your email security.

#When should I ask an expert before I act?

Ask for help before you appeal if the account matters to your income, your business or your memories, if you have already had one appeal rejected, or if you cannot tell whether the problem is a bug, a restriction or a hack. That is where most avoidable losses happen.

AwareXone has solved 1,300+ cases and works only through official platform processes. Support is available 24 hours, every day. We never ask for your password, login codes or backup codes, and we never name our clients. Request a free case review or message us on WhatsApp. Malaysian cases are priced in MYR; other markets are quoted in USD after review.

AwareXone is independent and not affiliated with Meta, Instagram, Facebook, WhatsApp or Threads. Recovery work is best-effort and the platform makes the final decision.

Can the police recover my account?
No, Meta controls access.
Is the Online Safety Commission for hacks?
No, it covers certain online harms.
How long does recovery take?
Depends on Meta's checks.
Can you help?
Yes, a free review.
Can AwareXone check my case before I appeal?
Yes. AwareXone offers a free case review. Send us what you see on screen and what you have already tried, and an expert will tell you whether to appeal, wait or take another route. We never ask for your password or codes.

Official sources

More free guides on the same kind of problem.