Lost Admin Access to a LinkedIn Company Page? What to Do

Your company has a LinkedIn Page with years of posts, followers and job listings. The person who set it up has left, and now nobody in the office can edit it, post as the company or remove the old marketing executive's name from the admin list. There is no password to reset, because the Page never had one.

That is how LinkedIn Pages work: admins manage them from their own personal profiles. The way back is to prepare your profile, request admin access from the Page itself, and ask LinkedIn support for help if no current admin answers. This guide covers each step, the shortcuts that make things worse, and how to set the Page up so it never depends on one person again.

Last checked: 5 October 2026.

#How Do You Get Admin Access Back on a LinkedIn Company Page?

List the company as your current position on your profile, verify your workplace with your company email if LinkedIn offers it, and follow the Page. Then go to the Page, click "More" and select "Request admin access". LinkedIn's page on requesting admin access says that if the Page is actively managed, its current super admins must approve the request. If you have requested access and heard nothing, you can contact LinkedIn support, but it says it cannot give admin details to members or employees of the Page. LinkedIn makes the final call on who manages the Page.

#Why a LinkedIn Page Has No Login of Its Own

A LinkedIn Page is attached to people, not to an email and password. LinkedIn's help page says no separate account login is needed to manage a Page: an admin signs in to their own LinkedIn account and opens the Page admin view. So when the only admin resigns, deletes their profile or loses access to it, the Page is left without anyone who can manage it.

LinkedIn's page on Page admin roles describes three Page admin roles. The role matters, because only one of them can fix the problem.

LinkedIn's permissions table confirms that only super admins can manage Page admins. A content admin who is still at the company can keep posting but cannot promote themselves or remove a departed colleague.

#Which Situation Is Your Company In?

The right next step depends on who still has a role and whether you can reach them. Find the row closest to yours.

#Step by Step: Requesting Admin Access to Your Page

LinkedIn lists three things to do before you send the request. Doing them first also prepares you for a support conversation later, because LinkedIn asks for the same groundwork.

• Add your current position with the company in the Experience section of your profile, using your real job title.
• Verify your workplace with your company email. LinkedIn's page on workplace verification says this is only available at select companies, that the email must match your company's domain, and that the code expires 15 minutes after it arrives.
• Follow the company Page you are asking to manage.

Then send the request. On desktop or in the app, at the time of writing, the steps are:

1. Go to the company Page.
2. Click or tap "More" and select "Request admin access".
3. Tick the checkbox confirming you are authorised to become a Page admin.
4. Click "Request access". LinkedIn may ask you to confirm your company email address.

Sending the request gives every current super admin access to your public profile information. If you are given access, a confirmation appears in your Notifications tab. LinkedIn says that if no notification arrives, the existing admins have not accepted the request.

#What If No Admin Approves the Request?

If the request sits unanswered, LinkedIn suggests contacting support, after you have added the Page as your current employer and verified your work email where your company supports it. It adds that support may need to ask you for more information.

LinkedIn's page on contacting customer support says you must be signed in to the Help Center, then choose "Contact us" and "Chat with support" to reach its help assistant, which can pass you on to the support team. The same page links a dedicated help area for LinkedIn Pages. It also says LinkedIn has no phone number for support, does not charge for it, and will never ask for your password or access to your computer.

Be clear in your message: the Page URL, that you work there now, that you requested admin access on a given date, and that no admin has responded. Do not expect the names of the current admins. LinkedIn states plainly that support cannot provide admin information to members or employees of the Page. What happens next, including whether it asks for more proof, is LinkedIn's decision.

#When a Former Admin Can Still Be Reached

A short, polite message to the person who left is often the fastest route. LinkedIn's page on adding admins says a super admin adds others from the super admin view under "Settings" and "Manage admins". It also sets conditions: the new admin must be a first, second or third degree connection, must follow the Page, must not be blocked by or blocking the Page, and must not have an account flagged for violations.

1. Make sure the colleague who will take over follows the Page and is connected to the former admin, even at second or third degree.
2. Ask the former admin to add that colleague as super admin, not content admin.
3. Once the new super admin can see the admin view, add a second current employee as super admin.
4. Only then remove the former admin. LinkedIn's page on removing an admin says every Page must keep at least one super admin.

If the person who left is unwilling to cooperate, or the relationship ended badly, our guide to a former employee who still holds the company's accounts covers how to handle that conversation and when to stop pushing.

#If the Only Admin's Profile Was Hacked

Because the Page lives on personal profiles, a takeover of one admin's account can take the Page with it. The admin whose profile was taken needs to recover it first. LinkedIn's page on reporting a compromised account points to its "Report Unauthorized Account Access or Changes" form and asks for the profile URL.

If the attacker also changed the email on that profile, see what to do when a LinkedIn account's email was changed. A company can also report the incident to CyberSecurity Malaysia's Cyber999 service through its online form or email.

#Shortcuts That Make Things Worse

When a Page is stuck, people reach for quick fixes. These are the ones that tend to create new problems.

• Logging in to a former employee's personal profile with an old password. It is their account, LinkedIn's terms prohibit sharing accounts, and it can lock that profile and the Page.
• Adding a job title you do not hold, or listing the company when you are a contractor without its permission, to look more eligible.
• Creating a new Page with the same name. Followers, posts and job history stay on the old one, and LinkedIn lets the organisation ask support to remove a Page that duplicates its established one.
• Paying a stranger who claims a contact inside LinkedIn, or who offers paid LinkedIn phone support.

#What to Prepare Before Contacting LinkedIn

A tidy set of facts makes the support conversation shorter. Keep this ready before you start the chat.

• The full Page URL, and the URLs of any Showcase Pages under it.
• Your profile URL, with the company listed as your current position.
• Proof your workplace is verified, or a note that your company's email domain is not supported.
• The date you sent "Request admin access", and the same for colleagues who requested it.
• Names of anyone you believe was an admin, and how you tried to reach them.
• Screenshots of the Page, with the date visible, in case details change.
• The company's official website, which should match the Page and the email domain.

Showcase Pages need their own check. LinkedIn says super admins of a parent Page are not automatically admins of its Showcase Pages, that a Showcase Page becomes inactive after six months with no posts, and that you should contact LinkedIn if you need admin access to an inactive one.

#Fake or Duplicate Pages Using Your Company Name

Sometimes the real problem is a second Page: one an ex-employee made by mistake, or one an impersonator made to post fake job ads. LinkedIn's page on protecting your LinkedIn Page says that if a Page represents an organisation already represented by an established Page, you can ask support to remove it as a duplicate, and that you can report Pages that do not belong on LinkedIn.

To report one, LinkedIn's page on reporting a LinkedIn Page says to open the Page, click "More", choose "Report abuse", pick the closest reason and submit. Report it once, accurately. For brand misuse beyond LinkedIn, our guide to fake pages using a Malaysian business's name covers the other platforms.

#How to Stop This Happening Again

Once you are back in, spend ten minutes on these settings. They come from LinkedIn's own Page protection advice.

• Keep at least two super admins who are current employees, ideally a director and someone in marketing.
• Give agencies and interns the smallest role they need. LinkedIn suggests Analyst for someone who only exports reports.
• Ask every admin to turn on two-factor authentication. LinkedIn says this protects their own profile and every Page they manage.
• Review the admin list on a schedule, and add Page access to your staff offboarding checklist.
• If you have your own domain, add it under the Page's settings so only people with a company address can post jobs as you.
• Check "Settings" and "Verification controls" for Page verification. LinkedIn's page on requesting Page verification says only eligible Pages see the option, that you must prove you own the website, and that meeting the criteria does not guarantee a badge.

For the same routine across Facebook, Instagram and TikTok, our checklist for protecting business social accounts puts it in one place.

#When a Case Review Makes Sense

A former admin's help, or a clear request followed by a support chat, is often enough. A review is worth it when the only admin's profile was hacked as well, when an agency or former staff member will not release the Page, or when a fake Page is posting job ads in your name and you want the reports made properly.

SocialSafe by AwareXone, our recovery service, looks at the case before anything is agreed and uses only LinkedIn's own request, report and support routes. We never ask for passwords, login codes or backup codes. See the recovery hub and how we work. LinkedIn still decides who manages the Page, and some cases do not end with access restored.

#FAQ