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Account & Executive Recovery

When it is already personal

A hijacked account is rarely the end of an attack. It is the start of the next one, because the attacker now holds an identity your customers, staff and family already trust. We run the recovery, audit what was touched, strip the exposure that made the target worth choosing, and rebuild the configuration that let them in. Families are covered as standard, because that is usually the softer route to an executive.

fig. 03Account & Executive Recovery
  1. 01Triage and containSessions, tokens and connected app authorisations revoked inside the first hour
  2. 02Platform escalationThe right route for each platform, with an evidence pack built to be read
  3. 03Reinstate or rebuildRecovered where possible; where not, a clean rebuild and an audience notified
  4. 04Exposure removalBrokers, impersonation profiles and lookalike domains taken down
  5. 05Hardening reviewMFA, backup codes and recovery contacts rebuilt for the person and their family
Where the agents work

Automated monitoring flags impersonation, lookalike domains and new exposure as it appears, so recovery starts in hours rather than after the damage is done. A person handles every platform escalation, because reinstatement is won on evidence and persistence rather than volume.

What you are left holding

The identity back under your control, the route the attacker used closed behind it, and far less material available to whoever tries next.

01

Social Media & Account Recovery

Getting the account back, then closing the door behind it.

Structured recovery for hijacked personal, executive and business accounts across the major platforms, followed by the hardening that stops a repeat.

Account reinstatementImpersonation takedownSession revocationHardening

A hijacked account is rarely the end of the attack. It is the start of the next one, because the attacker now owns a trusted identity your customers, staff and family already believe. Recovery is mostly process, not hacking: knowing each platform's escalation route, assembling the evidence pack that actually gets read, and holding the timeline while the impersonation is still doing damage. We run that process for you, and in parallel we deal with the part most people skip - auditing what the attacker touched, revoking the sessions and app authorisations they left behind, and rebuilding the recovery configuration that let them in. Where an account cannot be recovered, we move to containment: platform impersonation reports, notifying the audience being targeted, and a clean rebuild.

  • Triage of the compromise and immediate containment steps
  • Platform escalation and evidence packs for account reinstatement
  • Session, device and third-party app authorisation revocation
  • Audit of what the attacker accessed, posted or messaged
  • Impersonation and fake-profile takedown reporting
  • Recovery configuration rebuild: MFA, backup codes, recovery contacts
  • Post-incident hardening review for the wider team or family
02

Executive & VIP Digital Protection

Your leadership is the highest-value pretext in the company.

Continuous protection for the handful of people whose identity is worth the most to an attacker - and for their families, who are usually the softer route in.

VIP monitoringImpersonation takedownsFamily coverageDevice hardening

An attacker impersonating your CFO does not need to breach anything. They need a voice sample, a plausible reason and one employee who does not want to say no to a director. We reduce that opportunity: strip the personal data that makes impersonation convincing, monitor for accounts and domains pretending to be your leadership, harden their personal devices and home networks, and rehearse the exact scenarios they will be targeted with. Family members are covered as standard, because that is where the exposure usually sits.

  • Executive exposure assessment across open, deep and dark sources
  • Personal data removal for executives and immediate family
  • Impersonation account and lookalike domain takedowns
  • Credential and breach exposure monitoring with verified alerts
  • Personal device, account and home network hardening
  • Travel and high-risk-period briefings
  • Private one-to-one manipulation resistance coaching

If an account is compromised right now, lead with that.

Recovery is time-critical: sessions, tokens and connected apps stay live until somebody revokes them. Say so in the first line and the enquiry is handled as an incident, not a general question.

Get recovery help