Social Media & Account Recovery
Getting the account back, then closing the door behind it.
Structured recovery for hijacked personal, executive and business accounts across the major platforms, followed by the hardening that stops a repeat.
When it is already personal
A hijacked account is rarely the end of an attack. It is the start of the next one, because the attacker now holds an identity your customers, staff and family already trust. We run the recovery, audit what was touched, strip the exposure that made the target worth choosing, and rebuild the configuration that let them in. Families are covered as standard, because that is usually the softer route to an executive.
Automated monitoring flags impersonation, lookalike domains and new exposure as it appears, so recovery starts in hours rather than after the damage is done. A person handles every platform escalation, because reinstatement is won on evidence and persistence rather than volume.
The identity back under your control, the route the attacker used closed behind it, and far less material available to whoever tries next.
Getting the account back, then closing the door behind it.
Structured recovery for hijacked personal, executive and business accounts across the major platforms, followed by the hardening that stops a repeat.
Your leadership is the highest-value pretext in the company.
Continuous protection for the handful of people whose identity is worth the most to an attacker - and for their families, who are usually the softer route in.
An attacker impersonating your CFO does not need to breach anything. They need a voice sample, a plausible reason and one employee who does not want to say no to a director. We reduce that opportunity: strip the personal data that makes impersonation convincing, monitor for accounts and domains pretending to be your leadership, harden their personal devices and home networks, and rehearse the exact scenarios they will be targeted with. Family members are covered as standard, because that is where the exposure usually sits.
Recovery is time-critical: sessions, tokens and connected apps stay live until somebody revokes them. Say so in the first line and the enquiry is handled as an incident, not a general question.
Looking for something else?
A hijacked account is rarely the end of the attack. It is the start of the next one, because the attacker now owns a trusted identity your customers, staff and family already believe. Recovery is mostly process, not hacking: knowing each platform's escalation route, assembling the evidence pack that actually gets read, and holding the timeline while the impersonation is still doing damage. We run that process for you, and in parallel we deal with the part most people skip - auditing what the attacker touched, revoking the sessions and app authorisations they left behind, and rebuilding the recovery configuration that let them in. Where an account cannot be recovered, we move to containment: platform impersonation reports, notifying the audience being targeted, and a clean rebuild.