# Solved Cases | AwareXone | AwareXone > Real social media and account problems AwareXone has helped with, shown with permission and without client names. Platforms make the final decision. Source: https://www.awarexone.com/solved-cases Case work # Solved cases Problems people wrote to us about, and what happened after a private case review. Shown without client names. Every case is different, and the platform makes the final decision. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Recovery hub](https://www.awarexone.com/all-types-of-social-media-problem-solutions) ## How to read these cases - Each case is a real request we reviewed through legitimate platform channels. - We show the problem type, what we did, and the outcome. We never show passwords, OTP codes or private chats. - Cases appear only with the client's permission. 98%+ success rate across 1,300+ solved cases, through official platform channels only. Success rate = cases fully resolved out of cases accepted. Facebook account recovery ## Social media account recovery Hacked, locked, suspended or disabled personal accounts. - FacebookProblemA personal Facebook account was suspended. The owner could not get back in through the usual appeal screens.What we didPrivate case review, evidence pack for Meta's official recovery and appeal routes, and step-by-step support. No passwords or OTP codes collected.OutcomeThe account was restored and put back into use.Related service: [Facebook account recovery](https://www.awarexone.com/social-media-recovery/facebook-account-recovery) Business and creator recovery ## Business and creator accounts Pages, Business Manager, creator and Shop access problems. - FacebookProblemA Facebook Page used for business was disabled. Admins lost access to the Page and its tools.What we didCase review of the disable notice, documentation for Meta's Page recovery routes, and guidance through the official forms. No passwords or OTP codes collected.OutcomeThe Page was recovered and returned to the business.Related service: [Facebook Page recovery](https://www.awarexone.com/facebook-page-recovery) Impersonation removal ## Impersonation and fake accounts Fake profiles, Pages or numbers using someone's identity. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Impersonation removal](https://www.awarexone.com/social-media-recovery/impersonation-removal) Social media content removal ## Content removal and harassment Unwanted posts, videos, groups and harmful content reports. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Social media content removal](https://www.awarexone.com/social-media-recovery/social-media-content-removal) Username claim ## Username and handle claims Trademark and handle disputes on supported platforms. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Username claim](https://www.awarexone.com/username-claim) Social media verification ## Social media verification Verification routes for people and businesses. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Social media verification](https://www.awarexone.com/social-media-verification) Digital identity protection ## Digital identity protection Ongoing identity and brand protection across platforms. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Digital identity protection](https://www.awarexone.com/digital-identity-protection) Account security ## Account security Hardening access, recovery contacts and takeover prevention. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Account security](https://www.awarexone.com/services/account-security) Social engineering ## Social engineering and training Authorised human-layer testing and staff training programmes. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Social engineering](https://www.awarexone.com/services/social-engineering) Open source ## AI and application security Open-source tools and authorised AI application security work. No public case in this category yet If this is your problem, apply for a case review. We will tell you honestly whether a legitimate path looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Open source](https://www.awarexone.com/open-source) Shown with the client's permission. Names are withheld. Results vary, and the platform makes the final decision. We never ask for your password or OTP. ## Need help with a case like these? Apply for a private case review. We reply within 60 seconds, 24 hours a day, every day and tell you whether a legitimate route looks realistic. [Apply for Case Review](https://www.awarexone.com/contact?interest=account-recovery-case) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [Trust Center](https://www.awarexone.com/trust) ## Subscribe to receive notifications of new posts Email address Subscribe We'll never share or sell your email address.