# Social Media Recovery Services | AwareXone > AwareXone platform recovery: Instagram, Facebook, TikTok, Threads, WhatsApp, Telegram, content removal and impersonation. Case review first. Source: https://www.awarexone.com/social-media-recovery/platforms Platform services · AwareXone # Platform recovery services Dedicated pages for Instagram, Facebook, TikTok, Threads, WhatsApp and Telegram, plus content removal and impersonation. Start with a case review on the main recovery hub when you need help now. [Apply for Case Review](https://www.awarexone.com/all-types-of-social-media-problem-solutions#case-review) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) [All solutions hub](https://www.awarexone.com/all-types-of-social-media-problem-solutions) - Best-effort only. Platforms decide Our founder has been credited by - NASA - Google - Meta - Amazon - Sony Tested in the wild , [AXguard](https://www.awarexone.com/open-source/axguard), our open-source agent security tooling. Services ## Choose your platform Six platforms plus content removal and impersonation. Hacked, locked, suspended, disabled, and appeal cases sit inside each platform service. - [Instagram account recoveryHacked, locked, or disabled Instagram. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/instagram-account-recovery) - [Facebook account recoveryHacked, locked, or disabled Facebook. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/facebook-account-recovery) - [TikTok account recoveryHacked, banned, or inaccessible TikTok. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/tiktok-account-recovery) - [Threads account recoveryHacked, locked, or disabled Threads. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/threads-account-recovery) - [Content removalRights-based reporting for stolen, abusive, or unauthorised content. Platforms decide.Read guide](https://www.awarexone.com/social-media-recovery/social-media-content-removal) - [Impersonation removalFake profiles using your name, photos, or brand. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/impersonation-removal) - [WhatsApp account recoveryHijacked, banned or PIN-locked WhatsApp. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/whatsapp-account-recovery) - [Telegram account recoveryHijacked, frozen or locked Telegram. Case review first.Read guide](https://www.awarexone.com/social-media-recovery/telegram-account-recovery) Recovered cases ## Recent Facebook recoveries Two real cases, shown with permission and without client names. - Suspended Facebook account - Disabled Facebook Page Shown with the client's permission. Names are withheld. Every case is different, and Meta makes the final decision. We never ask for your password or OTP. Process ## How a case review works Four steps from submission to hardening. Platforms decide the final outcome. We never collect passwords or OTP on this site. 1. 01 ### Submit your case Tell us the platform, account URL or username, what happened, and what you have already tried. 2. 02 ### Case review We qualify the situation. Not every submission is accepted. We only proceed when a legitimate path looks realistic. 3. 03 ### Recovery assistance If accepted, we help with evidence packing and legitimate platform processes. Outcomes remain with the platform. 4. 04 ### Secure the account When access returns, we guide MFA, sessions, recovery contacts, and connected-app hardening so the same failure is harder to repeat. Why choose us? ## Why creators and brands start with AwareXone By the time people find us, they have usually tried self-serve flows, forums, and shops that promise accounts back. We are not that. We review the situation, refuse cases that look hopeless or improper, and work legitimate channels only when we proceed. Outcomes stay best-effort. Platforms decide. Limited cases at a time. Not cheap by design. You get a human case review first, not a sales script dressed up as recovery. What you can expect from us - Case review first. We qualify before we take your money or your time - Legitimate channels only. No passwords, OTP, or session cookies - Services for Instagram, Facebook, TikTok, Threads, content removal, and impersonation - Best-effort assistance with clear disclaimers: platforms decide - Post-recovery hardening when access returns - Malaysia-based team; cases accepted worldwide where we can help ## Tell us what happened. We will be honest about whether we can help. 98%+ success rate across 1,300+ solved cases, through official platform channels only. ## Frequently asked questions Which platforms do you cover? − Dedicated services cover Instagram, Facebook, TikTok, and Threads, plus content removal and impersonation reporting. Other major platforms can be reviewed case by case when a legitimate path looks realistic. Do you guarantee account recovery? + No. Platforms decide. Cheap “guaranteed” shops are a red flag. We only accept cases where a reasonable, legitimate path looks realistic, and we say so when we do not. Why should I avoid cheap “recovery” shops? + Many promise accounts back, show unverifiable reviews, and disappear when the platform refuses. Prefer a case review, legitimate channels, and clear best-effort terms over a guaranteed result. How fast do you reply? + We reply within 60 seconds, 24 hours a day, every day after you submit a case review. Full recovery timing depends on platform queues, case complexity, and how complete your ownership evidence is. We will not invent a recovery SLA. Do you need my password or OTP? + No. Forms on this site never collect passwords, one-time codes, backup codes, or session cookies. Ownership evidence is shared through legitimate channels only. What if I already tried the platform’s self-serve flows? + That is a common starting point. Tell us what you tried and what changed. We review whether a further legitimate path still looks realistic, or whether the window looks closed. Is this only for creators and brands? + No. We review personal, creator, and business accounts. Downtime often hurts monetised and brand-critical profiles hardest, but the same honest case-review process applies. ## Ready for an honest case review? Tell us what happened. We review privately, say when a path looks closed, and only proceed through legitimate channels when there is something real to try. Apply for a case review. No passwords, no OTP, no guarantees we cannot keep. [Apply for Case Review](https://www.awarexone.com/all-types-of-social-media-problem-solutions#case-review) Reply within 60 seconds, 24 hours a day, every day. [Can anyone guarantee account recovery?](https://www.awarexone.com/research/guaranteed-account-recovery-explained) We've got your back! Important notice ## Limitations AwareXone is an independent service provider. We are not affiliated with, endorsed by, or employed by Meta, Instagram, TikTok, X, YouTube, Snapchat, or other platforms unless explicitly stated. Platform decisions remain under the control of the relevant platform. AwareXone provides documentation, support, reporting, and escalation assistance where appropriate. We will never ask for your social media password, 2FA code, authentication cookie, or recovery code. Need help with a social media account? [Apply for Case Review](https://www.awarexone.com/all-types-of-social-media-problem-solutions#case-review) ## Subscribe to receive notifications of new posts Email address Subscribe We'll never share or sell your email address.