# TikTok Hacked in the UK? Recovery & Reporting Steps > TikTok account hacked in the UK? Official recovery steps, how to report the hack, when to contact Report Fraud, and how to avoid recovery scams. - URL: https://www.awarexone.com/research/tiktok-hacked-account-recovery-uk - Author: Md Shariar Shanaz Shuvon, Founder & CEO, AwareXone - Published: 2026-10-14 - Topics: TikTok, Account recovery, United Kingdom - Related service: TikTok account recovery: https://www.awarexone.com/social-media-recovery/tiktok-account-recovery ## Short answer If your TikTok is hacked in the UK, secure your email first, then use TikTok's in-app recovery: "Forgot password" on the login screen, or the report option for a hacked account. Once you're back in, change your password, turn on two-step verification and remove unknown devices. ## Summary - Secure your email, then use TikTok's official recovery and reporting. - TikTok's safety centre explains account-safety and recovery steps. - Report Fraud says social media hacking losses rose to £6.3m in 2025/26. - Card fraud: tell your bank. The FCA says unauthorised payments should normally be refunded by the end of the next business day. - Ignore DMs offering recovery for a fee. If your TikTok is hacked in the UK, secure your email first, then use TikTok's in-app recovery: "Forgot password" on the login screen, or the report option for a hacked account. Once you're back in, change your password, turn on two-step verification and remove unknown devices. If money was taken or your account was used to scam people, tell your bank and report to Report Fraud (0300 123 2040), or to Police Scotland on 101 if you're in Scotland. ## What should I do first? 1. **Secure your email account.** The NCSC recommends this as the first step in recovering a hacked account ([NCSC](https://www.ncsc.gov.uk/guidance/recovering-a-hacked-account)). 2. **Try "Forgot password"** in TikTok using your phone number or email. 3. **Report the hack in the app.** TikTok's account-safety guidance explains how to report a compromised account and what TikTok may ask you to confirm ([TikTok Support](https://support.tiktok.com/en/safety-hc/account-and-user-safety/account-safety)). 4. **Warn your followers** through other channels so they don't respond to scam messages. ## What do I do once I'm back in? - Change your password to a strong, unique one. - Turn on two-step verification. - Review and remove unknown devices under Security. - Check your linked email and phone number. - Delete any posts or messages the hacker sent. > "UK TikTok takeover enquiries often start with phishing emails that look like copyright or verification notices, or with reused passwords. After access returns, remove unknown devices, turn on 2FA, and delete the attacker's posts." - Md Shariar Shanaz Shuvon, Founder, AwareXone ## When should I report to the police or Report Fraud? Report Fraud handles fraud and cybercrime reports for England, Wales and Northern Ireland. It reported that losses from social media hacking reached £6.3m in 2025/26, up from £1.2m ([Report Fraud](https://www.reportfraud.police.uk/social-media-hacking/)). Report if: - money was taken from you; - your account was used to scam your followers; - you're being blackmailed or threatened. In Scotland, call Police Scotland on 101. If you're being blackmailed with intimate images, the NCSC's guidance covers sextortion ([NCSC](https://www.ncsc.gov.uk/section/respond-recover/you)). ## What if a payment was made from my account? If your card was used without permission, contact your bank. The FCA explains that banks should normally refund unauthorised payments by the end of the next business day, subject to exceptions ([FCA](https://www.fca.org.uk/consumers/fraudulent-payments)). ## What if TikTok has banned the account after the hack? A banned user can still log in to appeal and download their data ([TikTok Support](https://support.tiktok.com/en/safety-hc/account-and-user-safety/content-violations-and-bans)). Explain in your appeal that the account was compromised. ## Which scams should I watch for? - Fake "TikTok Support" DMs or emails; - "hackers" in comments offering recovery; - requests for one-time codes; - promised recovery for a fee. Hacking into accounts without authorisation is an offence under the Computer Misuse Act 1990 ([legislation.gov.uk](https://www.legislation.gov.uk/ukpga/1990/18/contents)). ## When can professional help make sense? If your TikTok supports a business or creator income, structured help with official routes may save time. SocialSafe by AwareXone works only through official channels, never asks for passwords or one-time codes, and doesn't promise outcomes. We reply within 5 hours between 9am and 11pm MYT (about 2am-4pm UK summer time). UK clients are quoted and billed in USD, with the fee confirmed after case review. See how a case review works on the [SocialSafe by AwareXone TikTok account recovery page](https://www.awarexone.com/social-media-recovery/tiktok-account-recovery), or check [pricing](https://www.awarexone.com/pricing) and the [Trust Center](https://www.awarexone.com/trust). ## What evidence should I keep? Keep screenshots of changed profile details, posts or messages the hacker sent, TikTok security emails and the time you lost access. If money moved, keep bank records. Report Fraud and your bank will both ask for a timeline, so write one down while it's fresh. ## How do creators and businesses limit the damage? If your TikTok earns money, warn your audience on another platform you control, and tell any brand partners or agencies so they ignore messages from the account until it's secure. Check whether the hacker changed payout or Creator Rewards details once you're back in. If you run a TikTok Shop, check Seller Center for changed bank details and contact TikTok Shop support through Seller Center. ## Which recovery route fits my situation? | Situation | What to do | | --- | --- | | Password changed, email and phone still yours | "Forgot password" using your email or phone | | Email or phone changed by the hacker | Report the compromised account in the app and provide the details TikTok asks for ([TikTok Support](https://support.tiktok.com/en/safety-hc/account-and-user-safety/account-safety)) | | Verification code never arrives | Check your SIM and signal, wait before requesting again, and try email instead of SMS | | Account banned after the hack | Log in, appeal, and download your data ([TikTok Support](https://support.tiktok.com/en/safety-hc/account-and-user-safety/content-violations-and-bans)) | | Business or Shop account | Also check Seller Center or TikTok for Business admin access | ## How do TikTok takeovers usually start? Report Fraud's guidance on social media hacking describes criminals taking over accounts and then using them to scam friends and followers ([Report Fraud](https://www.reportfraud.police.uk/social-media-hacking/)). Common routes include phishing links (often disguised as copyright or brand-deal emails), reused passwords from other breaches, and requests to share a verification code. The NCSC recommends strong, unique passwords and two-step verification ([NCSC](https://www.ncsc.gov.uk/guidance/recovering-a-hacked-account)). ## How do I secure TikTok once I'm back in? 1. Change your password to one you don't use anywhere else. 2. Turn on two-step verification (Settings → Security). 3. Remove unknown devices under Manage devices. 4. Confirm the linked email and phone are yours. 5. Delete posts, comments or DMs the hacker sent, and check your bio link hasn't been changed to a scam site. 6. Review third-party apps connected to TikTok and remove any you don't recognise. Last checked: 14 October 2026. Platform policies change; always confirm steps on the provider's own help pages before you act. SocialSafe by AwareXone works only through official platform channels, never asks for passwords or one-time codes, and states that platforms make the final decision. See the [Trust Center](https://www.awarexone.com/trust) and [pricing](https://www.awarexone.com/pricing) for how a case review works. ### Is there a TikTok UK phone number for hacked accounts? TikTok doesn't advertise a public phone line for account recovery. Use the in-app reporting and recovery tools. ### Should I report a hacked TikTok to the police? Report it if money was lost, your followers were scammed or you're being threatened. Use Report Fraud, or Police Scotland on 101 in Scotland. ### Can I recover TikTok if the hacker changed my email and phone? Use TikTok's in-app report for a compromised account and provide the details it asks for. ### Will my bank refund money taken through a hacked account? For unauthorised card payments, the FCA says refunds should normally arrive by the end of the next business day, with exceptions. Contact your bank quickly. ### How do I stop it happening again? Use a unique password, two-step verification and regular device checks, and never share codes. ### Can TikTok restore videos the hacker deleted? TikTok doesn't promise to restore deleted content. Keep your own copies of important videos. ### Is hacking a TikTok account a crime in the UK? Yes. Unauthorised access to computer material is an offence under the Computer Misuse Act 1990. ## Official sources - [NCSC](https://www.ncsc.gov.uk/guidance/recovering-a-hacked-account) - [NCSC, you](https://www.ncsc.gov.uk/section/respond-recover/you) - [Report Fraud](https://www.reportfraud.police.uk/social-media-hacking/) - [FCA](https://www.fca.org.uk/consumers/fraudulent-payments) - [TikTok Support, account safety](https://support.tiktok.com/en/safety-hc/account-and-user-safety/account-safety) - [TikTok Support, bans](https://support.tiktok.com/en/safety-hc/account-and-user-safety/content-violations-and-bans) - [Computer Misuse Act 1990](https://www.legislation.gov.uk/ukpga/1990/18/contents) --- AwareXone is an independent Malaysia-based provider, not affiliated with any platform. The platform makes the final decision on every account. AwareXone never asks for passwords, OTP codes, backup codes or session cookies.