# Instagram or Facebook Hacked in Singapore: Where Do I Report It and Who Can Help Me Recover? > Instagram or Facebook hacked in Singapore? Where to report (police, ScamShield), who can help recover the account, and what to secure first. - URL: https://www.awarexone.com/research/singapore-instagram-facebook-hacked-report - Author: Md Shariar Shanaz Shuvon, Founder & CEO, AwareXone - Published: 2026-10-29 - Topics: Instagram, Facebook, Singapore, Hacked accounts - Related service: Account security: https://www.awarexone.com/services/account-security ## Short answer If your Instagram or Facebook is hacked in Singapore, recover it first through instagram.com/hacked or facebook.com/hacked. If scams were sent to friends or money was lost, report to ScamShield and file a police report. The Cyber Security Agency publishes advice on securing accounts. A legitimate service can help with evidence and appeals, without promises. ## Summary - Recover through Meta's hacked flows first. - Report scams to ScamShield. - File a police report if money was lost. - Follow CSA security advice. - Avoid services that promise recovery. Here's the order to follow in Singapore. Last checked: 29 October 2026 against the sources listed at the end of this guide. ## Where do I report? | Need | Go to | | --- | --- | | Recover account | Meta hacked flows | | Scams sent to friends | ScamShield | | Money lost | Bank and police | | Harassment or doxxing | Platform, then Online Safety Commission | > Warning: **One wrong step can cost you the account.** One wrong step can cost you the account, so know what you are doing before you start. If you are not sure, do not submit an appeal yet. Ask AwareXone for a free expert review first, then act. ## What should I do first? 1. Recover the account. 2. Warn friends. 3. Report scams to ScamShield. 4. File a police report if needed. Related guides: [Instagram or Facebook Hacked in the UK: Should I Report It to Report Fraud?](https://www.awarexone.com/research/uk-instagram-facebook-hacked-report-fraud), [Hacked Instagram or Facebook in Australia: Do I Report to ReportCyber or IDCARE First?](https://www.awarexone.com/research/australia-hacked-reportcyber-or-idcare), [Instagram or Facebook Hacked in the US: Should I File With the FBI's IC3 or the FTC?](https://www.awarexone.com/research/us-hacked-ic3-or-ftc). ## What common mistakes should I avoid? - Reporting before recovering. - Not warning friends. - Paying promised recovery services. - Ignoring your email security. ## How do I keep the account safe while I sort this out? - Never share a login code, password or backup code with anyone, including people who say they work for Meta, the police or a recovery service. - Make sure the email address and phone number on the account are ones you still control, and remove any you do not recognise. - Turn on two-factor authentication where the platform offers it, ideally with an authenticator app, and keep your backup codes somewhere offline. - Log in only from the official app or by typing the address yourself, not from links in messages, comments or ads. - Keep screenshots of every notice, email and step you take, with dates, in case you need them for a review or a report. - Make one careful attempt at each official step rather than many rushed ones, because repeated failed attempts can trigger extra checks. ## When It Is Safer to Get Expert Help Ask for help before you appeal if the account matters to your income, your business or your memories, if you have already had one appeal rejected, or if you cannot tell whether the problem is a bug, a restriction or a hack. That is where most avoidable losses happen. AwareXone has solved 1,300+ cases and works only through official platform processes. Support is available 24 hours, every day. We never ask for your password, login codes or backup codes, and we never name our clients. [Request a free case review](https://www.awarexone.com/contact?interest=account-recovery-case) or [message us on WhatsApp](https://wa.me/601137634679). Malaysian cases are priced in MYR; other markets are quoted in USD after review. AwareXone is independent and not affiliated with Meta, Instagram, Facebook, WhatsApp or Threads. Recovery work is best-effort and the platform makes the final decision. ### Can the police recover my account? No, Meta controls access. ### Is the Online Safety Commission for hacks? No, it covers certain online harms. ### How long does recovery take? Depends on Meta's checks. ### Can you help? Yes, a free review. ### Can AwareXone check my case before I appeal? Yes. AwareXone offers a free case review. Send us what you see on screen and what you have already tried, and an expert will tell you whether to appeal, wait or take another route. We never ask for your password or codes. ## Official sources - [Official: If you think your Instagram profile has been hacked (read 29 October 2026)](https://help.instagram.com/149494825257596) - [Official: Recover a hacked account (read 29 October 2026)](https://www.facebook.com/help/1216349518398524) - [Official: ScamShield (Singapore) (read 29 October 2026)](https://www.scamshield.gov.sg/) - [Official: I-Witness (Singapore Police Force) (read 29 October 2026)](https://www.police.gov.sg/i-witness) - [Official: Protecting Yourself From WhatsApp Hijacking (read 29 October 2026)](https://www.csa.gov.sg/alerts-and-advisories/advisories/ad-2020-007/) - [Official: Report Fraud service goes live (read 29 October 2026)](https://www.reportfraud.police.uk/news/report-fraud-service-goes-live/) --- AwareXone is an independent Malaysia-based provider, not affiliated with any platform. The platform makes the final decision on every account. AwareXone never asks for passwords, OTP codes, backup codes or session cookies.